General Information – and
Although we carry a very large selection
of products, not all doors are stocked in all wood species.
If you require “specialty” wood doors (i.e. cherry,
walnut, ash, bird’s eye maple
etc.), please consult with our staff regarding prices and availability.
All wood doors will have variations in shade and grain. This
is part of the character and beauty of natural wood products.
Grades (PT, ST, V)
Paint Grade is the least expensive, and has more colour variations
Stain Grade may have color and grain variation, minimized by
the application of a stain and shading techniques. (ST)
Varnish or Select Grade is as uniform in color as possible,
and graded acceptable for a clear varnish. (V)
Again, Keep in mind that all wood doors will
have variations in shade and grain. This is part of the character
and beauty of natural wood products. If a grade is not specified,
Stain is assumed.
Available only on flush doors, please specify pair match on
your order for all cuts of wood, except rotary cut.
Cuts of Wood
Rotary has a curly type grain, most commonly, only Birch is
Flat or Plain cut is the most common, and alternates between
cathedrals and straight grain.
Rift and Quarter Cut are mostly straight
vertical grain,& less
common, but highly requested for modern looks & offices.
In all woods, there can be figure, a squiggly
effect in the grain, this is part of the character of wood, and
not to be deemed a defect.
Most of our doors are available in standard and odd sizes.
Odd sizes add $30 as noted on price lists.
Further to our standards, we provide a custom service capable
of producing doors at your own design. Our knowledgeable staff
will be available to discuss endless creative possibilities.
• Prepayment or 1/2 Deposit is needed
for all custom orders
• A signed sales order and shop drawing
is also needed prior to commencing the work.
• Custom orders should not be cancelled
or changed, if we are able to accommodate your change request,
a fee may apply.
• Due to volume and variance of orders,
please allow adequate time for your order!
On slab doors, we have the unique ability to produce in a matter
of days. Due to volume and variance of orders, we normally
ask for 2-3 weeks, but a rush is available, for a 20% surcharge
and gets slab doors ready in +/- 1 week. A similar program is
available for solid wood doors, please inquire if you need
your order quickly.
Checking on Orders
We always notify you by fax, phone or e-mail once ready, if
you need to check on your order, please call / e-mail, we will
best to make sure your order is ready when you need it!
Unless a customer has established a credit account, all orders
may be paid by:
• Certified cheque
• Debit card
Should the volume of purchases require an account, credit applications
are available from our office. Once a fully completed and
signed application is returned, please allow
a minimum of one week for processing. All new accounts will be
acknowledged by letter.
All returns must be authorized in advance and
are subject to a restocking charge. Only unused, uncut doors
will be considered for credit. There is no return/credit allowed
on any custom or special orders.
Door wood samples, literature and information are free upon
request and located at our office.